Shipping and Delivery

Order Processing:

  • All orders are processed within 1-3 business days, after the order has been received.
  • You will receive an email confirmation once your order has been successfully placed.

Shipping Methods:

  • We offer a variety of shipping options to meet your needs.
  • Shipping costs are calculated based on the weight of your order and the destination.
  • We provide standard shipping, express shipping, and international shipping options.

Shipping Times:

  • Standard Shipping: 2 to 8 business days.
  • Express Shipping: 1 to 3 business days.
  • International Shipping: 5 to 14 business days. (Varies by destination)

Order Tracking:

  • Once your order has been shipped, a tracking number and link will be sent to your email.
  • You can track your order in real-time to stay updated on its delivery status.

Shipping Locations:

  • We currently ship to addresses within United Arab Emirates, Austria, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United States, and Kenya. 
  • Please note that we do not ship to P.O. Boxes.

Shipping Delays:

  • While we strive to meet the specified delivery times, unforeseen circumstances may cause delays. We appreciate your understanding in such situations.

Customs and Import Duties:

  • For international orders, customers are responsible for any customs and import duties that may apply. Please check with your local customs office for more information.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure a secure delivery location or consider adding package insurance.

Contact Us:

  • For any further questions or concerns regarding your order or our shipping policy, please contact us at admin@seekuhuru.com.